About

What we Do?

Welcome To Riverside Travel & Tours Sdn Bhd

In becoming a leading travel operator in Malaysia, Riverside Travel & Tours Sdn Bhd was

incorporated in 2008 and is recognized as a Bumiputra status company.

As a travel agency with continuous collaboration with Malaysia Airlines System (MAS), we are registered under the Ministry of Finance and the Ministry of Cultural, Arts and Tourism

(Reg no: 821239-A). After more than three years of establishment, we are a member of

Malaysia Association Tour and Travel Agents (MATTA), The Association of Bumiputera Tourism Operators of Malaysia (BUMITRA) and International Air Transport Association (IATA)

Our team of leadership focuses on catering services and necessities to our customers in

making the process of travelling arrangements easily special. We ensure our services to the

customers with full integrity and respect by applying our exceptional expertise in the industry.

With vast experience in worldwide flight bookings (inbound and outbound from any country),

car rental services, hoteliers, ground arrangements and dealings with local travelling suppliers.

Feel our passion for travel.

Our Certifications

We have acquired recognition and certificates such as:

Our Mission

Our mission is to operate, perform and deliver top-notch services to our respected clients.

By realizing that the industry of tourism is one of the contributing factors towards the

country’s economic growth, we strive to be one of the “preferred travel agency” in line with the support and incentives by the Malaysian government.

Creatively inspiring new and refreshing packages to attract clients with very competitive and affordable rates. In making our dedication towards providing an efficient and effective one-stop centre for the clients regardless of what the level of demands are.

Due to rapid growth in ticketing and travelling pattern in government and private sector, we found out that it is need for us to cater on government agencies and their needs as well. Almost half of the percentages of our customer are representatives from government sector and agencies.

Our mission is to be an enterprising, viable and dynamic and to provide outstanding customer services to our clients. We are bringing into this travel agency more than 25 years of Sales & Marketing and Operations experienced from the airline industry namely, Malaysia Airlines.

Coupled with this, we have a track record of bringing in from zero revenue to 5.5million sales for CAT Travel Sdn Bhd in just under a period of less than 3 years during our employment with CAT Travel effective 01 April 2008 till December 2010 which entitle from no ticket stock to Bumiputera agent with ticket stock.

With all these, we are confident that Riverside Travel & Tours Sdn Bhd will move towards achieving our common goal that is SUCCESS.

RIVERSIDE’s Journey Since 2008

Born in 2008, we’ve grown into Malaysia’s soulful eco-travel leader, chasing sustainable dreams.

Meet our team

Our heartfelt team crafts soul-stirring journeys with eco-expertise and love. Meet Riverside’s Passionate Guides for Eco-Adventures in Malaysia.

Fathee

Eco-Adventure Director
Drives sustainable adventure dreams

Fatinilia

Finance Director
Fuels green growth with heart

Nazmin Othman

Outdoor Adventure Specialist
Inspires thrilling eco-tours

Md Fadhlie bin Fauzi

Assistant Operation Manager
Leads eco-tours, builds teams

Md Sharul Rizuan bin Zainal

Sales & Marketing Manager
Boosts eco-travel, ignites passion

Hania

Ticketing Executive
Ensures seamless travel bookings

Syeri

Reservation Executive
Handles queries with warm care

Nur Iman

Ticketing Executive
Coordinates trips with precision

Ken Choong

Senior Travel Consultant
Designs eco-tour luxury plans

Joanne Tan

Senior Travel Consultant
Crafts cultural adventure itineraries

Heartfelt Green Travel Promise

  • Eco-inspired adventures
  • Community love, uplifted
  • Nature’s beauty cherished